Privacy Policy

Rolewize (“we”, “us”, “our”) operates rolewize.com. This policy explains what data we collect, why we collect it, and how we protect it.

By using Rolewize, you agree to the collection and use of information as described here.

2.1 Information You Provide

• Account information: name, email address, password, country
• Professional profile data: work experience, education, skills, projects, certifications
• Resume content you upload or create through our platform
• Job descriptions you paste for fit analysis
• Chat messages during profile-building and fit check sessions

2.2 Information Collected Automatically

• Usage data: pages visited, features used, session duration
• Device information: browser type, operating system, screen resolution
• IP address (used for country-based pricing detection)
• Authentication tokens stored in cookies

We use your data to:

• Provide fit analysis and generate tailored resumes
• Build and maintain your professional profile
• Process payments through our payment provider
• Send transactional emails (verification codes, password resets, subscription confirmations)
• Improve our services based on usage patterns
• Detect and prevent fraudulent activity

We do not sell your data. We do not use your data for advertising.

• All data is stored in MongoDB Atlas with encryption at rest
• Passwords are hashed using bcrypt (never stored in plain text)
• All data in transit is encrypted via HTTPS/TLS
• Authentication uses JWT tokens stored in secure, httpOnly cookies
• We conduct regular security reviews

We share data with these service providers only as needed to operate:

You have the right to:

• Access your data through your profile page
• Correct inaccurate information in your profile
• Delete your account and all associated data
• Export your data (coming soon)
• Withdraw consent by deleting your account

To exercise these rights, contact us at hello@rolewize.com.

• Active accounts: data retained while your account exists
• Deleted accounts: all personal data removed within 30 days
• Analytics data: anonymized and aggregated, retained for service improvement
• Payment records: retained as required by law (typically 7 years for financial records)

We use one essential cookie:

• rolewize_access_token: Authentication session management. Required for the platform to work. No opt-out (it's functional, not tracking).

We do not use:

• Third-party tracking cookies
• Advertising cookies
• Analytics cookies from third parties

Rolewize is not intended for users under 16. We do not knowingly collect data from anyone under 16. If we become aware of such collection, we will delete the data immediately.

Your data may be processed in regions where our service providers operate. By using Rolewize, you consent to this transfer. We ensure all providers meet adequate data protection standards.

We may update this policy. When we do, we'll update the “Last updated” date at the top. Continued use of Rolewize after changes constitutes acceptance.

For significant changes, we'll notify you by email.

For privacy questions or concerns:

• Email: hello@rolewize.com
• Subject line: “Privacy Inquiry”