Shipping and Delivery Policy
Rolewize is a platform for providing cold emailing services, and as such, we do not offer physical products that require shipping. However, we understand that the term "shipping and delivery" can still apply to the delivery of digital products and services. Please review our policy below:
Upon successful purchase of our services or email credits, the delivery of the service will be processed automatically and immediately. You will receive an email confirmation containing the details of your purchase, including access to the purchased services or credits.
Once your purchase is complete, you can access the services directly through your Rolewize account. All purchased email credits will be available for immediate use, and you can start sending emails via our platform right away.
If you do not receive an email confirmation or encounter any issues accessing the services or credits you purchased, please contact our support team immediately at connect@rolewize.com. We will work to resolve any issues as quickly as possible.
It is your responsibility to provide a correct and accessible email address when making a purchase. We are not responsible for failed deliveries due to an incorrect email address being provided during the purchase process.
We may update this Shipping and Delivery Policy from time to time. Any changes will be reflected here, and we will notify you of significant updates by revising the date at the top of the policy.
If you have any questions or concerns about our Shipping and Delivery Policy, please feel free to contact us at connect@rolewize.com. We are here to assist you.